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JBE, vol. 27, no. 5, pp.694-702, September, 2022


A Study on the UX-based Ethical AI-Learning Model for Metaverse

Sunghee Ahn

C.A E-mail:


This paper is the UX-based technology strategy research which is a solution to how conversational AI can be ethically evolved in the Metaverse environment. Since conversational AI influences people's on-offline decision-making factors through interaction with people, the Metaverse AI ethics must be reflected. In the machine learning process of conversational AI, cultural codes along with user's personal experience data must be included and considered to reduce the error value of user experience. Through this, the super-personalized Metaverse service can evolve ethically with social values. With above hypothesis as a result of the study, a conceptual model of a forward-looking perspective was developed and proposed by adding user experience data to the machine learning (ML) process for context-based interactive AI in the Metaverse service environment.

Keyword: Metaverse Ethics, UX-based ML, Conversational AI, AI-Human Interaction

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